Laura Cole

Job Title: BiblioTech Director

Email: [email protected]

Phone Number: 210-335-2540

Biography

Laura Cole has been with BiblioTech since the very beginning, or 2012. She is responsible for the development and overall operations of BiblioTech. Laura enjoys running, reading, cooking, bad jokes and her family.

Jessica Calderon

Job Title: Technical Support Specialist II

Email: [email protected]

Phone Number: 210-335-8923

Biography

Jessica Calderon provides support for all things IT at BiblioTech. Since BiblioTech is an all-digital public library, she supports a lot of things! Jessica started at BiblioTech on the Outreach team and transitioned to her current IT position in 2017.

Alena Engstrom

Job Title: Youth Services Librarian

Email: [email protected]

Phone Number: 210-335-3784

Biography

Alena Engstrom joined the BiblioTech team in 2018 as the Youth Services Librarian. Alena works with patrons of all ages at each BiblioTech branch and develops creative and inspiring programs for youth and teens. She also works on youth collection development and BiblioTech EDU – our school partnership initiative. In her free time, Alena enjoys rock climbing, gardening, exploring the outdoors, and (of course) reading!

Belin Flores

Job Title: Remote Operations Lead

Email: [email protected]

Phone Number: 210-335-2940

Biography

Belin Flores has been with BiblioTech since the summer of 2015, and is very excited about her current position as the Remote Operations Lead for BiblioTech. She loves the BiblioTech mission and BiblioTech's role in the community, and emphasizes collaborative active learning among patrons, as well as promoting the library as a hub for connecting the community. In addition to her love for literacy, she enjoys writing, baking, random fun facts, animated film productions, and spending time with her family, pets, and friends.

Jesse Garcia

Job Title: Branch Manager

Email: [email protected]

Phone Number: 210- 631-0190

Biography

Jesse Garcia has been with BiblioTech since the summer of 2013.  In his current position as Branch Manager of BiblioTech West, he oversees staff operations, program development, inventory, and patron experience. He enjoys working for the library because he gets an opportunity to strengthen the community through technology and literacy. Jesse's interests include video games, music, and his dog, Ted.

Ricardo Garza

Job Title: Lead Technical Center Assistant

Email: [email protected]

Biography

Ricardo Garza is the Lead Technical Center Assistant at BiblioTech East. He leads the East team in working together. He also ensures East staff members are always on task and takes pride in customer service. His favorite hobbies are baseball, troubleshooting computer problems, and playing video games.

Jesse Juarez

Job Title: Lead Technical Assistant

Email: [email protected]

Phone Number: 210-631-0180

Biography

Jesse Juarez started with BiblioTech in April of 2015. He is the Lead Technical Center Assistant for BiblioTech South. He works with BiblioTech Management and Technical Center Assistants to ensure that library policies and procedures are enforced while maintaining the highest customer service possible for our patrons. His hobbies include all things Batman-related, as well as video games. He is both an avid movie buff and a gearhead. Jesse's favorite BiblioTech resource is Hoopla.

Malena Martinez

Job Title: Assistant Manager

Email: [email protected]

Phone Number: 210-631-0190

Biography

Malena Martinez is the assistant branch manager for BiblioTech’s Westside branch. A San Antonio native, Malena also grew up on the city’s Westside and graduated from Lanier High School. She earned her bachelor’s degree from the University of Texas at San Antonio and is currently pursuing her Master’s degree from Our Lady of the Lake University. She has worked for BiblioTech since the first branch opened in the fall of 2013. She is proud to serve the community in which she was raised and enjoys helping patrons access the tools and resources they need to succeed. Malena’s favorite BiblioTech resource, aside from CloudLibrary, is PressReader. 

Elizabeth McArthur

Job Title: Digital Equity and Strategic Technologies Librarian

Email: [email protected]

Phone Number: 210-335-2945

Biography

Elizabeth McArthur joined the BiblioTech team in 2017. She is currently the Digital Equity and Strategic Technologies librarian and spends time at all of the BiblioTech branches, where she enjoys interacting with patrons. She also works on community partnerships and the BiblioTech website. In her spare time, Elizabeth enjoys reading, running and exploring San Antonio.

Hayley Milks

Job Title: OA IV

Email: [email protected]

Phone Number: 210-335-2607

Biography

Hayley Milks is responsible for office reporting and performing general administrative/clerical tasks. She maintains office files, in addition to timekeeping and human resources for BiblioTech staff. She prepares complex reports and statistics regarding accounting and personnel.  She assists with budget preparation and performs bookkeeping and purchasing for the department. Hayley also develops and maintains office administration procedures.

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